Your trust is one of our most important assets. Therefore, this Policy aims to provide you with an understanding of how PT. iSAN TECHNOLOGY INDONESIA collects, uses, shares and protects your personal data. We may change or review this Policy at any time, such as in response to changes in laws and regulations. We remain committed to safeguarding your information and being transparent about our data protection practices. This policy must be read in conjunction with the Terms and Conditions and applies to all AgriON services provided by PT iSAN based on these Terms and Conditions.

Collection of Personal Data

Personal data refers to data about individuals who can be identified either from that particular data, or from such data and other information, which we have or are likely to have access to.

Our customers' personal data that is usually collected includes, among others, their name, address, telephone number (landline and cellular), email address, Identification number / documents, date of birth, bank details.

Where possible, we only collect personal data directly from you. Your data (including personal data of which you are an individual) may be collected through the use of the site and / or application, or through marketing events such as road shows or other means, for purposes of planning and managing AgriON services.

In addition to the personal data provided to us, certain information related to you that is not considered personal data may also be collected. We collect this information to improve our site, application and other online services. Such non-personal data may include information such as your IP address, the internet browser you use,details of your interaction with our site and / or application, and other types of non-personal data. We may also receive personal information about you from other sources if you have given your consent to share that information. This may include information from commercially available sources, such as public databases and data aggregators, and information from third parties that we believe you have authorised to provide your personal details on your behalf.

Using Your Personal Data

We may use your data for the following reasons:

• Manage your AgriON Account
• Processing your registration for AgriON services
• Verify your identity
• Allows access to the AgriON service
• Conduct market research, surveys and / or analysis
• Improve your experience on our site and app
• Make the site and application easier to use and customise the site and application to your interests and needs
• Meet legal or regulatory requirements, including providing assistance to law enforcement, judiciary and other government agencies
• Respond to your questions and / or feedback
• Alerts you to service and security issues
• Prevent and detect fraud or other crimes
• Perform internal audits
• Ensuring the safety and security of our property and systems
• Notify you of updates and / or developments in AgriON services
• Notify you of any changes to our Terms & Conditions that may affect you

Sharing of Your Personal Data

As a general rule, we don't share your personal information with anyone. However, we may share your personal information with trusted 3rd parties:

• Business partners and merchants with whom we work to provide the services you have registered,
• Financial institutions for purposes related to AgriON services, including marketing and selling banking products related to AgriON
• Law enforcement and government authorities where they have followed legal processes to request that we disclose such information
• Research institutes for market analysis purposes
• 3rd parties who wish to send you information about their products and services, but only if you have given us consent to do so

We can share your personal data for:

• The reasons are given based on the clause above;
• Verify your identity;
• Enforcement of the applicable terms of use of the Site and / or Application;
• Investigate possible violations of applicable laws;
• Comply with court orders or other legal or regulatory requirements in the jurisdictions in which we operate.

In situations where a 3rd party under a contract with us collects personal data about you, we will ask the 3rd party to be careful in protecting your information.

For your convenience, we may also show you personal data that you previously provided to us or other institutions. We will retain your personal data only as needed for effective service delivery to you.

The site and / or application may contain links to sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to read the privacy notices and / or policies of those sites.

Protect Your Data

We have implemented strict measures to secure and protect your information. This includes:

• Safeguards to prevent security breaches in our network and database systems
• Restrictions on access to data in our systems, systems of financial institutions associated with PT iSAN, and systems of our business partners and traders.
• Strict verification process to prevent unauthorised access to data

Respect your contact preferences

We may send you a marketing message number if:

• You have given your consent, OR
• The sending of such messages is permitted under applicable laws and regulations.

Our marketing messages are intended to inform you about exclusive offers, reward programs and special offers from our selected partners and advertisers.
If you wish to stop receiving marketing messages, you can contact us via email and your request will be processed within 30 calendar days.

Please note that after opting out, you may continue to receive non-marketing messages, such as product updates and service notifications as permitted under applicable local laws and regulations.

Feel free to email us at agrion@iappsindo.id